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contactSPACE IMPROVES your Conversations

with our World-Class Cloud Contact Centre Technology Solution

Contact more people and improve conversations

Our goal is to help you achieve more and increase your team's productivity by leveraging our contact centre technology. ContactSPACE features a variety of diallers, CallGuidesĀ® to improve conversations, and realtime visibility of performance via our Wallboards and Dashboards.

Build Amazing Campaigns

Build

  • Wizard-driven creation of campaigns in less than 30 minutes.
  • Integrate to your CRM via the contactSPACE API or leverage the Salesforce, HubSpot CRM, SugarCRM or Zoho Integrations.
  • Create inspiring interfaces that guide and coach your team through each conversation.
  • Configure your dialling preferences for the most effective and productive results.
  • Explore More Click Here
Contact More People

Contact

  • On-board new team members in just minutes with no installation required. All you need is a PC, an internet connection and a headset. 
  • With our new user dashboard, agents can manage their own call backs. 
  • Easy to use interface records all agent activity including login, all communications and pause, to ensure you can provide support and reward performance.
  • Explore More Click Here
Get Ultimate Visibility within your Contact Centre

Measure

  • Empower your teams with the ability to understand their Individual and team performance against their KPI's with realtime graphical dashboards.
  • Use configurable reports to drill into your results to understand how to improve performance and get better results.
  • Quickly respond with the support of activity metrics to quality issues and dialler performance.
  • Explore More Click Here
For more Information Click Here
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"The people at contactSPACE were extremely quick in understanding our requirements perfectly and worked with us to meet our objectives. We believe their solution expertise and excellent product has given us real value for money and competitive advantage."

- Ciaran McGuigan, CEO & Founder - Strike Force Sales

Our Solutions

contactSPACE offers a variety of modules to accomodate the needs of many different types and styles of Contact Centres. If you have teams of people making and receiving calls, contactSPACE can help you increase your connections and have more successful conversations in your call centre.
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Smart Diallers

Achieve more sales by making more contacts in a day with our advanced diallers.

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Advanced Filters

Get more out of your contact database by using intelligent filters that priortise and schedule your contacts automatically.

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Dashboards

Maximise your teams performance all the time by leveraging real-time KPI dashboards.

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omniChannel

Communicate through the channel your customers want-  voice, live chat, email or SMS.
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PCI Payments

Protect your customer's privacy and ensure compliance whilst maintaining agent support and recording through the payment process.
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CallGuides

Get your team "on message" with tailored CallGuidesĀ® to ensure the conversation is effective and successful.

 

 

Click below to watch a short video about contactSPACE.

Contact Space Video
Click here for a Tailored Demonstration

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