Cloud-based Contact Centre Software for Tertiary Education and RPL Providers

Increase enrolments, improve student experience.


Used by Universities and RPL providers to drive recruitment!

contactSPACE is being used successfully by  Western Sydney University and Monash University, as well as RPL service providers Skills Certified Australia and Achieved, for student recruitment, fundraising and student services. 


contactSPACE is a cloud-based contact centre technology solution that allows you to:
  • have better conversations with prospective students and RPL candidates
  • drive recruitment successfully
  • improve student experiences and customer support
  • ensure that calls are routed to appropriate team members
  • easily integrate with your existing systems
  • reduce the administrative costs 


CallGuidesĀ® makes communicating better, faster! 

To assist with onboarding new staff and to get them communicating effectively, faster, we've developed CallGuidesĀ® which guides new staff through calls with the aid of prepared scripts, so they're conversing with confidence as if they were seasoned experts.


Skills-based routing makes a lot of sense

Whether you're recruiting for a University course, seeking donations from alumni, or prospecting for RPL candidates, the Skills-based routing facility ensures alignment of your team's skills with the needs of the students.

Want to learn more? Download your complimentary sales brochure


Features include:

API Integration
  • Increase productivity
  • Remove duplication
  • Automate tasks
Muli Channel contact centre solution
  • Single user interface
  • Voice, SMS, Email, Chat
  • "Call Me Now" web widgets
PCI Compliant Payment Solutions
  • Maintain Call Recordings
  • Protect your customers privacy
  • Reduce your cost of compliance
Contact Centre Reporting Analytics
  • Live performance dashboards
  • Extensive Reporting
  • All data accessible through API
Campaign Call Guides Improve Conversions
  • Call Guides with dynamic page flow
  • Reduce the cost of on-boarding
  • Increase collections
Advanced Diallers improve productivity
  • Preview, Progressive, Predictive
  • Answering Machine Detection
  • Configurable call attempt rules
Get your FREE Demonstration