Pay-by-phone IVR Solution
contactSPACE provides an advance Pay-By-Phone IVR (Interactive Voice Response) system to enable your customers the choice of paying their invoice via a land line or mobile telephone. contatcSPACE provides full customisation including professional voiceover to ensure your image and customer experience is first class.
contactSPACE's system is a modern VOIP enabled platform that can be scripted to suit your exact requirements. contactSPACE also provides a range of standardised call flows to enable rapid deployment of the service for time critical scenarios.
The PBP IVR Solution accepts all major cards including VISA, MasterCard, AMEX and Diners Club. Payments are submitted to the Australian banking network for processing and real time authorisation via our secure payment processing engine.
Features and benefits include:
The PBP IVR Solution is a fully managed and hosted solution, managed and monitored for 24/7 availability, and are housed in contactSPACE's secure environment and are PCI DSS (Payment Card Industry Data Security Standard) compliant for your peace of mind.