Pricing

Maximum value. Minimum cost. 

Silver

All the fundamentals to get you up and running.

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$149 /user/month*


Outbound Preview Dialler

CallGuides Facility

Interface editor

10 initiatives

Full reporting module

Agent dashboard

Supervisory dashboards

48-hour call recording storage

Online helpdesk support

Minimum 10 concurrent users

Gold

More dialling options plus Inbound capability.

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$199 /user/month*


All the benefits of the Silver plan 

Inbound module

Progressive dialler

Call Outcome driven templated SMS & Email

Unlimited Inbound / outbound / blended initiatives

1 month call recording storage

Minimum 10 concurrent users

Platinum

Most popular plan with everything you'll need, plus CRM connectivity.

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$249 /user/month*


All the benefits of the Gold plan

Predictive dialler

Pre-connect call status analyser (PCSA)

Answering machine detection

Access to contactSPACE API

contactSPACE Salesforce, Hubspot, Infusionsoft, SugarCRM, ZohoCRM integrations

Phone helpdesk support

Minimum 10 concurrent users

Diamond

The ultimate Contact Centre plan with Pulse analytics.

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$449 /user/month*


All the benefits of the Platinum plan

LiveChat

Inbound Email, FAX & SMS management

WebRTC phones

Payment gateway link

IVR-driven After Call Survey

1 x QA User

6 month call recording storage

3 month AI-Powered Pulse

Minimum 5 concurrent users

We understand that every business has unique requirements, so we can also tailor a plan to meet your needs.
* Competitive call costs are charged in addition to the above prices and terms and conditions apply
 
 
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