contactSPACE 4zoom logo.

Outbound campaign management, auto dialers and more – for Zoom logo. Contact Center

contactSPACE 4zoom offers everything enterprises need to make efficient, compliant outbound contact using Zoom Contact Center

Sales funnel icon.

Campaign & data control

Easily set up and control outbound calling campaigns, and reach the right person, at the right moment.

contactSPACE makes it easy to define who you contact and how, and you can use skills-based routing to ensure that the best possible agent speaks to every person you reach out to.

Compliance icon.

Compliance assurance

Ensure compliance with all rules and regulations that affect your business when outbound dialing, such as TCPA, GDPR, and more.

Easily screen numbers against internal and external do-not-call lists, and ensure you’re reaching out using a compliant contact method, at a compliant time of day.

Outbound dialers icon.

Auto dialers

Make efficient outbound contact at scale using contactSPACE preview, progressive or predictive dialers.

Plus, use dialer-based productivity enhancement tools such as autowrap to further improve efficiency, and achieve better outbound results.

Call time optimisation icon.

Contact strategy

Design powerful contact strategies that help you reach more people, improve efficiency, and achieve better results with fewer calls.

For example, you might like to prioritize fresh inbound leads to call first, pushing them immediately to the front of the queue. For other data, use strategies such as calling-line ID (CLID) rotation and answering machine detection to improve contact rates.

Native integrations, natural user experiences

contactSPACE 4zoom integrates natively with Zoom Contact Center, making for a seamless, intuitive agent, admin, and deployment experience.

It’s easy to deploy contactSPACE with Zoom Contact Center with very little effort required, making it possible to go live very quickly – even for large-scale enterprise deployments.

Contact center UI icon.

Intuitive, seamless outbound solutions

Using contactSPACE 4zoom, you can deploy outbound solutions that help your team deliver better business results

Integrations icon.

Deploy instantly, or build the perfect solution

contactSPACE gives you the flexibility to either get started right away, or build a fully customized outbound-enabled Zoom solution.

Dashboards icon.

Full data control and visibility

Use contactSPACE dashboards and reporting to easily monitor outbound performance over time, and continually improve performance.

Easy to use icon.

Easy to optimize and configure

contactSPACE campaign controls and user interfaces make it easy for admins and team leaders to tweak campaigns settings and scripts, and achieve better outbound results.

API icon.

Powerful integrations

Easily get connected with your CRM or other data source, including Salesforce, ServiceNOW, and more.

Proven outbound tech

contactSPACE is used by a huge range of enterprise and mid-market businesses to achieve amazing outbound results.

Our team has decades of outbound industry experience, and our solutions are used to facilitate millions of outbound interactions for our customers each month.

We have extensive experience working with contact center and CPaaS providers such as Zoom, helping them and their customers quickly and easily deploy powerful outbound solutions.

Partners icon white.

Make better outbound contact – with Zoom Contact Center

Menu