Based in Sydney, Australia, our ultimate goal is to enable organisations to achieve better business outcomes.
No matter the types of initiatives your team undertakes, our intuitive solution is designed to make both users’ and managers’ lives easier, empowering you to have better-quality conversations (and more of them).
Led by our founder & CEO David O’Leary, the contactSPACE team has a wealth of contact centre industry experience, stretching back to the early 1990s.
Our development team is constantly collaborating to deliver innovative, industry-leading functionality to ensure you’re always ahead of the curve. We recently launched a voice analytics module, and our Pulse performance management solution is now rolling out as a new product offering.
All contactSPACE customers also have access to our dedicated in-house customer success team. Their role extends far beyond mere customer support – our specialists have a true understanding of the importance of achieving awesome business outcomes, and how you can best-use our platform to achieve your specific goals.
No matter whether you’re looking for in-person training before deploying contactSPACE, or need help optimising an initiative once you’re all set up, our customer success team is always keen to help.
contactSPACE is ISO 27001 certified, meaning that we follow a strict framework of policies and procedures to uphold and promote information security, especially as it pertains to protecting the confidentiality of customer data.