contactSPACE CallGuides® provide agents with a fully customisable interface (designed by you) that enables them to make the perfect call, every time.
Deliver the right customer or product information at the right stage of the call - CallGuides® will update in real-time as choices are made by the customer and agent.
CallGuides® are capable of displaying an unlimited number of customisable fields, as well as additional content such as credit card facilities and previous call history. Place the elements you want, where you want them, with our easy drag-and-drop editor - no IT expertise required. Use the exact colors, fonts, text styles, and images you want - the possibilities are endless.
Whether you want your agents to use a script with complex page-flow rules or if you just want to keep things simple, CallGuides® help maximise the return on every dollar you spend dialling.
Discover the full capabilities of contactSPACE auto diallers.