Customer Success
ASTIA logo.

Enabling unprecedented business growth

Discover how we enable ASTIA, a contact centre outsourcer, to deliver awesome results for its clients. Learn more about how we helped their team grow their operations exponentially.

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Mondial logo.

Making the impossible, possible

MonDial offers a variety of telephone fundraising services. Read about some of the implementation challenges that were met head on.

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ALI group logo.

ALI Group converts on consumer behaviour insights

Why is understanding consumer behaviour so important to contact centres? Learn how ALI Group is using contactSPACE to acquire and convert these insights into sales.

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OURTEL logo.

Learn how contactSPACE is improving remote work force efficiency

Managing a contact centre operation that uses remote workers isn't just "the way of the future" but it's the "here and now", thanks largely to the clever technology that underpins this industry. OURTEL is just one of many successful Australian operations that's been using contactSPACE to engage a highly skilled remote workforce to eclipse their competition.

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SunDoctors logo.

Helping Skin Cancer Patients Receive Better Treament

Read how SunDoctors increased their call rates by a whopping 80%!

contactSPACE is helping SunDoctors have better conversations with their skin cancer patients, resulting in better outcomes. Read how SunDoctors is using call recording features to assit with their patient services.

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WAYS Phone logo.

When it's time to ditch the incumbent 

Read why WAYS Phone decided to ditch their existing cloud-based solution. 

WAYS Phone work in partnership with a wide range of not-for-profit organisations, including World Animal Protection, MSF (Doctors Without Borders), Greenpeace, Taronga, WWF Australia, Plan International, Make A Wish and The Smith Family. 

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skills_logo2-100542-edited.png

 Gaining the competitive advantage through cutting-edge technology

Learn how Skills Certified Australia harnessed our cutting-edge cloud contact centre technology to gain to gain the competitive advantage.

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Strike Force Sales logo.

“The people at contactSPACE were extremely quick in understanding our requirements perfectly and worked with us to meet our objectives. We believe their solution expertise and excellent product has given us real value for money and competitive advantage” ~ Ciaran McGuigan, CEO Strike Force Sales

 

 
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