RAISER’S EDGE NXT AUTO DIALER
Deliver better, more efficient supporter and alumni engagement
contactSPACE is an all-in-one cloud telefundraising solution, designed to help you deliver better supporter and alumni engagement.
We help you make better-quality, more efficient contact with your supporters, without the need for an on-site IT team.
contactSPACE is a certified Blackbaud Technology Partner. We offer an out-of-the-box Raiser’s Edge NXT integration, to help you get the most from your data.
contactSPACE helps many of the world’s leading charities, universities, not-for-profits, and fundraising agencies deliver incredible supporter and alumni engagement.
Learn how we help Amnesty International UK, a world leader in the fight for human rights, deliver incredible telefundraising results.
Find out how we helped a leading worldwide environmental NGO create the perfect marketing and sales funnel.
Discover how we help Public Outreach, a leading fundraising agency, manage massive data complexity to help their clients achieve better outcomes.
contactSPACE features a number of auto dialing modes to help you make more effective contact.
Once you have your contactSPACE Raiser’s Edge NXT integration enabled, it’s easy to define contact strategies to get the most from your data.
For example, you might like to get in touch with supporters when their commitment is about to expire. Separately to that, you might want to ensure that you give new supporters a call immediately, to establish the beginnings of a great supporter experience.
With contactSPACE, contact strategies can be easily created and optimised – no need for external support or IT expertise.
Even just the ability to use imagery inside CallGuides – including animated GIFs – can prove extremely powerful for fundraising teams.
For callers, contactSPACE is extremely easy to use. Interfaces are intuitive, and colour-coded for ease-of-use. The solution is designed to enable callers to be successful – without having to worry about “how do I do this?”.
For admins, contactSPACE empowers you to make quality contact with no coding necessary. CallGuides can be designed using an intuitive drag-n-drop editor, and dialing settings can be defined using intuitive wizards. contactSPACE allows you to continually optimise settings and improve performance, with no external help necessary.
contactSPACE offers three different methods of helping callers continually improve their performance.
contactSPACE features an out-of-the-box integration with Blackbaud Raiser’s Edge NXT. No coding is necessary to get started – the integration is simple to get set up, and our team can help you get up and running if desired before you begin dialing.
You can also connect contactSPACE to your preferred payment gateway in order to capture PCI-compliant payments.
Plus, contactSPACE features a range of other CRM integrations, in case your team ever transitions away from Raiser’s Edge NXT. Data-driven APIs are also available if you’re looking to connect with a custom solution.
See the full range of contactSPACE integrations.
Download our free product guide to get up to speed.