Sydney, NSW (2nd July 2019 ) - contactSPACE, a cloud contact centre software provider, today announced that it has joined the Blackbaud Partner Network as a Blackbaud Technology Partner. With this partnership, contactSPACE joins a network of companies that provide applications and solutions that extend Blackbaud’s (NASDAQ: BLKB) cloud offerings in new ways.
“Effective multichannel contact is a crucial ingredient in successful donor engagement.” said Steve Halleck, Blackbaud’s senior vice president of Business Operations. “We're delighted to have contactSPACE on board as a provider of telefundraising solutions."
This partnership allows the contactSPACE contact centre solution to leverage Blackbaud Raiser's Edge NXT, which will enable nonprofits to make better-quality contact with their supporters on a more efficient basis. Philanthropic organisations will now have the ability to use the full range of contact strategies on offer within contactSPACE, while simultaneously managing their data inside the Raiser's Edge environment.
"We're really excited to be joining the Blackbaud Partner Network." said Harrison Deck, Head of Growth at contactSPACE. “Over the remainder of the year, we'll begin offering our full Raiser's Edge NXT integration to a number of existing clients."
To learn more about contactSPACE, visit: www.contactspace.com.
About the Blackbaud Partner Network
The Blackbaud Partner Network is a group of leading technology and services
firms providing nonprofits with the solutions, applications and strategies they
need to make a difference in their local communities and worldwide.
To learn more about Blackbaud’s Technology Partner program, visit:
The Blackbaud Partner Marketplace is the world’s first marketplace dedicated
to the nonprofit community with products that extend and enhance Blackbaud
solutions. To learn more about the Blackbaud Partner Marketplace™, visit
contactSPACE is an intuitive all-in-one cloud contact centre software solution, designed to faciliate better-quality multichannel contact - at scale. The solution empowers team leaders to edit initatives and interfaces on the fly, giving users the insights to make a personalised interaction, every single time. contactSPACE delivers the visibility needed to optimise contact centre performance on an ongoing basis, through real-time dashboards and a powerful reporting functionality.