Cost of Failure, Cost of Success

Contact centre managers and inside sales teams are constantly chasing efficiency and productivity gains, and often the holy grail of calling strategy is being able to determine the optimum time to call…

Fundraising for Charities

Many charities are not able to gain sufficient funding from government or business to support their overheads. Fundraising for Charities is a necessity and one that isn’t as easy as…

Hey There!

Welcome to the contactSPACE blog!

Here we’ll share the latest & greatest contact centre industry news, tips and tricks, and advice to help you improve your team’s performance.

Keen to learn more?

Subscribe to get new posts delivered weekly to your inbox.


Or, get an obligation free demo to find out what contactSPACE has to offer.

Request Free Demo